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File #: 21-15    Version: 1
Type: Informational Report Status: Filed
File created: 1/12/2021 In control: City Council
On agenda: 1/19/2021 Final action: 1/19/2021
Title: Key Questions and Year One Activities for Strategic Plan Update Ward(s): All Wards Councilor(s): All Councilors Neighborhood(s): All Neighborhoods Result Area(s): Result Areas - Good Governance; Natural Environment Stewardship; Safe Community; Safe, Reliable and Efficient Infrastructure; Strong and Diverse Economy; Welcoming and Livable Community.
Attachments: 1. Draft Resolution Denouncing White Supremacy and Acts of Racism, 2. Draft Resolution Declaring Racism a Public Health Crisis
Related files:

TO:                      Mayor and City Council   

FROM:                      Steve Powers, City Manager 

                                          

SUBJECT:

title

 

Key Questions and Year One Activities for Strategic Plan Update 

 

Ward(s): All Wards    

Councilor(s): All Councilors    

Neighborhood(s):  All Neighborhoods    

Result Area(s): Result Areas - Good Governance; Natural Environment Stewardship; Safe Community; Safe, Reliable and Efficient Infrastructure; Strong and Diverse Economy; Welcoming and Livable Community.  

end

 

ISSUE:

 

Information for City Council discussion in preparation for Strategic Plan Update Work Session. 

 

 

RECOMMENDATION:

recommendation

 

Information Only   

body

 

SUMMARY:

 

At the January 21, 2021 work session, City Council will have the opportunity to consider  a draft of the Strategic Plan Update; revisions made to the mission, vision and values based on Council feedback at the November Work Session; and four key questions to help guide final drafting of the Strategic Plan Update.  The Strategic Plan update builds on the foundation of the 2017 Strategic Plan.

 

City Council will also identify priorities for implementation in the first year.  The first-year priorities will become the 2021 Policy Agenda.  Through the annual City Council Policy Agenda, City Council makes its priorities clear to the City organization and the community. The Policy Agenda is part of an annual cycle of developing the budget, policy and program evaluation, financial forecasting, and reporting on progress.

 

The work session will be facilitated by the consulting firm Moss Adams.  The City Council will consider adoption of the Strategic Plan Update and 2021 Policy Agenda at a February City Council meeting.

 

At their January 11, 2021 meeting, the City Council meeting approved two motions for resolutions on: 1) denouncing white supremacy and acts of racism and 2) declaring racism as a public health crisis.  The resulting draft resolutions are attached, with anticipating action to take place at the next regular City Council meeting on January 25, 2021. 

 

 

FACTS AND FINDINGS:

 

Updated Mission, Vision and Values

Mission vision, values have been adjusted to reflect the tenor of the conversation. 

Mission

The City of Salem provides fiscally sustainable and quality services to enrich the lives of present and future residents, the quality of our environment and neighborhoods, and the vitality of our economy.

 

Vision

A safe, livable, and sustainable capital city, with a thriving economy and a vibrant community that is welcoming to all.

 

Values

                     Community-Focused: We are dedicated to providing high-quality, responsive services that meet the needs of our community.

                     Inclusive: We are committed to ensuring equity and accessibility within our organization and across city services. Diversity is a core strength of our community and we are dedicated to creating a city where everyone--regardless of culture, race, or ability--can thrive.

                     Proactive: We are innovative, action-oriented, and focused on deliver measurable results to our community. We actively seek and use data to make well-informed decisions.

                     Accountable: We act with integrity, transparency, and honesty. When we say we will do something, we do it.

                     Respectful: We strive to create a healthy work environment based on teamwork and mutual respect.

 

Five Priority Areas for Action

 

The Strategic Plan Update feature five priority areas for action, as confirmed by consensus in the November City Council Work Session. 

Reducing homelessness

                     Crisis response

                     Homeless prevention

                     Housing

Community resilience

                     Business Support

                     Job creation

                     Emergency response

Improving resident access to City services

                     Diversity, equity, and Inclusion

                     eGovernment

                     Library

                     Financial stability

Building great neighborhoods

                     Parks and recreation facilities

                     Bicycle and pedestrian safety

Taking action on climate change

                     Greenhouse gas reduction

                     Resilience to climate change

Key Questions and Year One Activities, City Council’s 2021 Policy Agenda

The purpose of the Work Session is the consider four key questions and possible actions for year one implementation, also referred to as the 2021 Policy Agenda.  The City Council will consider adoption of the Strategic Plan Update and 2021 Policy Agenda at a February City Council meeting.

 

Key Questions to Consider

 

1.                     Do the values best represent City’s commitment to diversity, equity and inclusion or are further updates needed?

Inclusive: We are committed to ensuring equity and accessibility within our organization and across city services. Diversity is a core strength of our community and we are dedicated to creating a city where everyone--regardless of culture, race, or ability--can thrive.

 

2.                     The Strategic Plan Update assumes ongoing engagement processes should continue and will produce outcomes that we’ll consider at future City Council meetings. 

 

We’ve addressed Our Salem, Climate Action Plan, Community Policing Performance Audit, and Library Strategic Plan processes by assuming, once approved, the culmination of these outreach and engagement efforts will be year one recommended activities in the respective planning efforts.  Each of these efforts is led by a task force or steering committee guiding the work and significant community engagement.

 

3.                     The Strategic Plan Update identifies a role for regional collaboration for homelessness.

 

This draft of the Strategic Plan Update clarifies City’s role in working collaboratively with partners on the sheltering crisis in our community - and identifies the regional continuum of care organization as a key partner in alleviating the conditions leading to homelessness in our region. 

 

4.                     In Year Two, should we continue to emphasize public safety focus for any new revenue source, based on City Council direction in 2019 following work of the Revenue Task Force.

In March 2020, as the economic impacts of the COVID-19 Pandemic were just starting to become clear, the City Council removed the proposed employee-paid payroll tax from the May 2020 election.  The intent had been to dedicate anticipated revenues from employee-paid payroll tax will be dedicated to keeping pace with our community's growing public safety needs.

Potential First Year Actions (2021 Policy Agenda)

Reducing Homelessness to include responding to the sheltering crisis, homelessness prevention, and additional housing.  Actions proposed for the first year include:

a)                     Coordinate collaboration between City, non-profits, and other entities that provide crises response, immediate support, and impact mitigation across the region.

b)                     Continue to pursue a housing-first support model

c)                     Explore options to implement a CAHOOTS-style first-responder model.

d)                     Play a lead role in developing an action plan for the regional Mid-Willamette Valley Homeless Alliance strategic plan.

e)                     Participate in regional efforts to address gaps in shelter beds

f)                     Guided by the Our Salem plan, update the housing needs analysis to identify local needs and gaps.

g)                     Explore opportunities to create additional permanent supportive housing

Creating Community Resilience to include business support, job creation, and emergency response.  Actions proposed for the first year include:

h)                     Finalize the Economic Development Strategy for equitable, post-COVID relief and begin implementing year-one activities to support local businesses and job creation.

i)                     Continue to support local businesses with COVID-19 funds

j)                     Identify regulations that may prohibit small businesses expansion

k)                     Finalize the Economic Development Strategy for equitable, post-COVID relief and begin implementing year-one activities that focus on job creation and/or preservation.

l)                     Increase access to support services to assist residents with finding and securing jobs.

m)                     Partner with the school district, area colleges, and our workforce partners to continue to strengthen and expand workforce training.

n)                     Begin to prepare for 2022 bond to replace aging fire apparatus and equipment. 

o)                     Plan to pursue a dedicated funding source for public safety and emergency preparedness services in Year 2.

Improving Resident Access to City Services to include diversity, equity and Inclusion; eGovernment; the Salem Public Library; financial stability; and community-engaged policing.  Actions proposed for the first year include:

p)                     Develop and begin implementing a plan to achieve a representative workforce within the City that better reflects the diversity of the community we serve.

q)                     Take steps to ensure service-related information is accessible and available to all.

r)                     Develop a plan based on DEI-related recommendations from the Human Rights Commission.

s)                     Develop a framework and evaluate which city services could be accessed virtually.

t)                     Update the City website to improve the user experience.

u)                     Identify opportunities to improve resident access to the internet through City action or partnerships.

v)                     Finalize the Library Strategic Plan and begin implementing year-one activities.

w)                     Continue to improve efficiency, effectiveness, and customer service.

x)                     Pursue opportunities to decrease expenses by identifying non-core services that could be provided by non-profits or otherwise outsourced.

y)                     Complete the Police Performance Audit and develop an implementation plan.

z)                     Create a strategic plan for the Police Department to more effectively meet resident expectations and actively address issues related to community trust and engagement

Building Great Neighborhoods to include neighborhood development, parks and recreation facilities, bicycle and pedestrian safety.  Actions proposed for the first year include:

aa)                     Finalize the Our Salem plan and begin implementing year-one activities related to Neighborhood Development

bb)                     Finalize the Our Salem plan and begin implementing year-one activities related to Parks and Recreation facilities.

cc)                     Finalize the Our Salem plan and begin implementing year-one activities related to Bike/Pedestrian Safety

Taking Action on Climate Change to include reducing the City’s greenhouse gas emissions and increasing the City’s resilience to climate change.  Actions proposed for the first year include:

dd)                     Finalize the Climate Action Plan and begin implementing year-one activities. 

 

BACKGROUND:

 

The Salem Strategic Plan <https://www.cityofsalem.net/strategic-plan>, adopted by City Council in October 2017, articulates the mission, vision, values, and goals of the City. The plan charts a course for the City moving forward based on findings from an assessment of current conditions in our community, impacts of anticipated change in the region, and perspectives of residents, community leaders, and Council.

 

On September 14, 2020, outreach and engagement in the Strategic Plan Update began with a brief presentation

 

to the City Council.  Interviews with City Council and surveys of community members and staff have led to potential goal areas for the Strategic Plan update.

 

On October 12, 2020, the City Council received findings from the 2020 Community Satisfaction Survey.  Consistent with responses since 2016, the results showed homelessness and affordable housing remain the top concern for half of the residents surveyed (49%).  At least 8 of 10 residents were generally satisfied with the services the City provides like police and fire protection, parks and recreation, library, and water and sewer services. 

 

At their November 16, 2020 work session, Council considered revisions to the mission, vision and values guiding the work of the organization and the Strategic Plan Update.  City Council received a progress report on its priorities for 2020, organized around six result areas from the Strategic Plan: Safe Community, Welcoming and Livable Neighborhoods, Strong and Diverse Economy, Safe, Reliable and Efficient Infrastructure, Natural Environment Stewardship, and Good Governance.

                     Courtney Knox Busch     

                     Strategic Initiatives Manager

 

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